Terms & Conditions

Original Artworks and Prints:

  • Please note that I own the right to all photographs and other imagery of the artwork produced and I may re-use photographs of any of my artwork for art prints and other sales and for my own other purposes. If you purchase an original painting, I reserve the right to use photographs of the artwork for art prints and other sales and for my own other purposes, unless expressly stated otherwise.

Commissions:

  • Noting the bespoke nature of commissions, all commissions require 50% of the total cost to be paid before I begin the initial sketches and the remaining 50% becomes payable before the artwork is packaged up and posted to you.

  • Packaging and postage costs are charged on top of the quoted sum for the commission.

  • Unfortunately you will not be able to return a commissioned piece, this is because it is custom made to order for you.

  • I own the right to all photographs and other imagery of the artwork produced and I may re-use photographs of any of my artwork for art prints and other sales and for my own other purposes.

  • Copyright - please do not use my artwork on websites or for any other sales purposes without my prior permission. Please do not copy or reproduce the artwork. If this has been done, there will be a charge.

Bespoke Stationery:

  • All orders require a £75 non-refundable deposit to secure a slot in my events calendar. The deposit will be deducted from the total order sum, if you proceed with my services.

  • All invoices need to be paid in full before your final stationery is sent for printing and delivered to you.

  • The pricing noted on my website does not include printed proofs. However printed proofs can be arranged for an additional fee which will be added to your final invoice. Alternatively, you are welcome to print out the proofs that I send you yourself. When checking the proofs digitally I recommend viewing them on a computer screen / laptop instead of a phone or tablet. This is to ensure you are getting the closest possible colour representation, however unfortunately it is impossible for me to guarantee that the colours will be exactly as seen on screen.

  • Once you have approved your digital (or printed, if requested) proofs, I am no longer responsible for any spelling errors or typos that have been missed. Any changes made to an order after the proofs have been signed off will incur a charge and additional printing costs.

  • Proofs will not always match your final printed invites. Due to how the printers are set up, the ink used, and how the invites are cut, this can result in minor differences in texture, colour, size and positioning and do not constitute a fault or a refund. However I will use my discretion to review each case individually. If extra stationery is required at a later date, I cannot guarantee exact colour matching to your original order.

  • Unfortunately you will not be able to return any items, this is because all of your items will be custom made to order for you and your event / wedding day.

  • I use a third party print company to print all stationery as they provide the highest quality printing. Very rarely there may be a delay in the delivery of your stationery, however I cannot be held responsible for any delays outside of my reasonable control, noting I use a third party print company. I will let you know as soon as possible if this happens, but this is why I always recommend allowing a 3 week period from print to delivery to you.

  • Stationery is sent to clients via a recorded service and because of this, in the unlikely event of stationery getting lost, I cannot be held responsible where this is outside of my reasonable control . All orders are packaged well to ensure safety in the post, but I cannot be held responsible for any damage that might occur, outside of my reasonable control, once I have posted the stationery. However in these circumstances, please get in touch and I will do my best to get any situation resolved for you. Please note, I only ship within the United Kingdom. I am not responsible for any delivery issues caused by client error, including incorrect delivery addresses, deliveries signed for by neighbours or left in ‘safe spaces’. It is your responsibility to ensure someone is present at the given address to sign for the parcel on the delivery date stated.

  • All illustrations including venue illustrations may be re-used by myself for other stationery sales and for my own other purposes. I own the right to all illustrations including venue illustrations, and can re-use them.

  • Copyright - please do not use my designs on any other stationery or websites without my prior permission. Please do not copy or reproduce the artwork from any screenshots or pdfs. If this has been done, there will be a charge.